Parents

Creating a PopWorld account

Creating a PopWorld account is really easy and will allow your child to login to the following websites with one username and password:

If your child would like to create a PopWorld account they will be required to provide:

• their chosen username
• their chosen password
• their gender
• their birthday
• their parent’s or guardian’s email address

Before your child can log in with their new account details their username will be need to be carefully checked by our team of moderators. We receive a high volume of new registrations so please allow a day or two for your membership to be accepted.

Once your child has become a member of PopWorld they will be able to create an avatar, comment on their favourite games and add other members as friends.

PopWorld Rules

As parents ourselves, we ensure all usernames and comments are carefully checked before being approved and anything deemed rude, inappropriate or offensive is deleted and never published.

We've established these House Rules for your safety and reserve the right to reject member names and comments which:

• Contain website or email addresses 
• Contain contact information i.e. phone numbers, postcodes etc 
• Contain swear words
• Appear to impersonate someone else 
• Are considered likely to offend others 
• Are considered to be 'spam', that is posts containing the same. or similar, message posted multiple times 

Personal Safety Online

To help protect your children, we suggest a number of precautions they can take to stay safe while on the Internet. They are:

• Never give out personal information, such as your real name, age, location, phone number or school.
• Never give out your password, except to your parents only. If someone else gets it, they might pretend to be you and give out your personal information or do an action that may get you into trouble.
• Tell your parents if someone says or does something on the Internet that makes you feel uncomfortable, or if someone asks you for personal information.
• Choose a username that does not reflect your real identity in any way. Avoid names that are in any way suggestive.
• Please ensure you change your internet security settings on your computer to prevent your children from viewing unsuitable content. When they are searching the internet, another measure is for them to use the safe search facility available on most good search engines.

If you do not have a firewall or security software for your computer we strongly recommend you look into this as an option.

For more information click here.

Stick to these rules and you're more likely to have a positive experience online!

If you are concerned about any aspect of the website, then please do not hesitate to contact us at: parents@kixtv.co.uk   

or write to us at:

Kix!

CSC Media Group LTD

PO Box 34992

London

SW6 4XB

Are you experiencing problems receiving Kix?

We’re sorry to hear you’re experiencing problems receiving our channels. Here are some useful tips which might help:

For Sky and Freesat customers:
 

Channel reception is determined by many things – atmospheric conditions, line of sight of your dish, faulty wiring etc.

Please consider whether the weather is particularly bad where you are right now or consider whether you dish could have been moved accidentally (strong winds etc) or something is in the way of your line of sight? Is everything plugged in properly?

If none of the above then sometimes reception of the CSC channels (and others) can be caused by local interference from fixed line or wireless devices such as UK standard DECT (cordless) phones, wireless routers, games consoles etc 4.

If you have any of the above items on top of or very close to your Set Top Box then please isolate them, switch them off and re-try our channels.

If you re-site such hardware more than 1m away from your Set Top Box then this should nullify any interference in the future.

If you are still experiencing problems please get in touch with us at info@chartshow.tv.